Returns & Exchanges

At W3Schools, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original packaging and unused condition to qualify for processing.

Return Process

• 1.
  Initiate Your Return

  Log in to your W3Schools account and navigate to your order history to select the items you wish to return and generate a return request.

• 2.
  Package Your Items

  Securely pack the products in their original box and include the printed return slip provided during the online request process.

• 3.
  Ship the Package

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.